AwaabFlow · order form

AwaabFlow subscription

Institutional retainer from £2,500/mo metered on doors under management, with audit pack fees that fall as the portfolio grows. Contracted annually through procurement with a named compliance lead. Paid deployment only — no evaluation tier.

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Contract tier

Tier 0

£2,500 /mo

or £25,500 annual prepaid

· Up to 1,500 doors, £0.90 per door beyond
· 24-hour make-safe and 10 working day investigation clocks
· 6 audit packs included, £45 each beyond

Tier 1

Most taken

£5,500 /mo

or £56,100 annual prepaid

· Up to 6,000 doors, £0.70 per door beyond
· Contractor rota cascade with acceptance windows
· 20 audit packs included, £35 each beyond

Tier 2

£11,000 /mo

or £112,200 annual prepaid

· Up to 18,000 doors, £0.50 per door beyond
· Estate-level performance reporting for the board
· 60 audit packs included, £25 each beyond

Tier 3

£24,000 /mo

or £244,800 annual prepaid

· Up to 50,000 doors, £0.35 per door beyond
· Group-wide statutory reporting across landlords
· 200 audit packs included, £15 each beyond

Included allowances and metered rates

Meter	Included	Beyond allowance
Doors under management	50,000 doors	£0.35 / door
Hazard tickets	14,000 tickets	—
Audit packs	200 packs	£15 / pack
Dispatch and tenant messages	70,000 messages	£0.04 / message

250 seats included on Tier 3.

First-period projection

Modelled from the operating baseline this workspace ships with — the same calculus the desk shows live.

Tier 3 retainer£24,000/mo · up to 50,000 doors · £15 per audit pack£24,000

Projected period total£24,000

Account and billing

Contract: Tier 3 · rolling monthly or annual prepaid at −15%
Invoicing: Base retainer in advance; metered usage and variable fees in arrears
Payment methods: Card and direct debit via Stripe; BACS on annual contracts
Cancellation: 30 days written notice; data export available on request at any time
Data residency: eu-west by default; workspace records exportable as CSV from every desk

What is live on day one

LiveStatutory clock engineThe 24-hour make-safe countdown and 10 working day investigation limit run on workspace state and cannot be edited backwards on a ticket.
LiveHazard register + dispatch stagesTickets, stages, contractor assignment and every timestamp are held and exported from the workspace.
LiveDoor metering + audit pack feesDoors under management, ticket volume and audit pack fees price straight onto the projected invoice at your tier's rates.
At go-liveTwilio SMS cascadeTenant and contractor message bodies are composed and logged against the ticket now; carrier delivery and read receipts connect at go-live.
At go-liveContractor dispatch webhooksAssignment, acceptance windows and on-site stamps are recorded by the desk today; direct job-board callbacks attach when your contractors are onboarded.