AwaabFlow · order form
AwaabFlow subscription
Institutional retainer from £2,500/mo metered on doors under management, with audit pack fees that fall as the portfolio grows. Contracted annually through procurement with a named compliance lead. Paid deployment only — no evaluation tier.
Contract tier
Tier 0
£2,500 /mo
or £25,500 annual prepaid
- · Up to 1,500 doors, £0.90 per door beyond
- · 24-hour make-safe and 10 working day investigation clocks
- · 6 audit packs included, £45 each beyond
Tier 1
Most taken£5,500 /mo
or £56,100 annual prepaid
- · Up to 6,000 doors, £0.70 per door beyond
- · Contractor rota cascade with acceptance windows
- · 20 audit packs included, £35 each beyond
Tier 2
£11,000 /mo
or £112,200 annual prepaid
- · Up to 18,000 doors, £0.50 per door beyond
- · Estate-level performance reporting for the board
- · 60 audit packs included, £25 each beyond
Tier 3
£24,000 /mo
or £244,800 annual prepaid
- · Up to 50,000 doors, £0.35 per door beyond
- · Group-wide statutory reporting across landlords
- · 200 audit packs included, £15 each beyond
Included allowances and metered rates
| Meter | Included | Beyond allowance |
|---|---|---|
| Doors under management | 1,500 doors | £0.90 / door |
| Hazard tickets | 400 tickets | — |
| Audit packs | 6 packs | £45 / pack |
| Dispatch and tenant messages | 2,000 messages | £0.07 / message |
8 seats included on Tier 0.
First-period projection
Modelled from the operating baseline this workspace ships with — the same calculus the desk shows live.
- Tier 0 retainer£2,500/mo · up to 1,500 doors · £45 per audit pack£2,500
Projected period total£2,500
Account and billing
- Contract
- Tier 0 · rolling monthly or annual prepaid at −15%
- Invoicing
- Base retainer in advance; metered usage and variable fees in arrears
- Payment methods
- Card and direct debit via Stripe; BACS on annual contracts
- Cancellation
- 30 days written notice; data export available on request at any time
- Data residency
- eu-west by default; workspace records exportable as CSV from every desk
What is live on day one
- LiveStatutory clock engineThe 24-hour make-safe countdown and 10 working day investigation limit run on workspace state and cannot be edited backwards on a ticket.
- LiveHazard register + dispatch stagesTickets, stages, contractor assignment and every timestamp are held and exported from the workspace.
- LiveDoor metering + audit pack feesDoors under management, ticket volume and audit pack fees price straight onto the projected invoice at your tier's rates.
- At go-liveTwilio SMS cascadeTenant and contractor message bodies are composed and logged against the ticket now; carrier delivery and read receipts connect at go-live.
- At go-liveContractor dispatch webhooksAssignment, acceptance windows and on-site stamps are recorded by the desk today; direct job-board callbacks attach when your contractors are onboarded.