AwaabFlow · order form

AwaabFlow subscription

Institutional retainer from £2,500/mo metered on doors under management, with audit pack fees that fall as the portfolio grows. Contracted annually through procurement with a named compliance lead. Paid deployment only — no evaluation tier.

Contract tier

Included allowances and metered rates

MeterIncludedBeyond allowance
Doors under management1,500 doors£0.90 / door
Hazard tickets400 tickets
Audit packs6 packs£45 / pack
Dispatch and tenant messages2,000 messages£0.07 / message

8 seats included on Tier 0.

First-period projection

Modelled from the operating baseline this workspace ships with — the same calculus the desk shows live.

  • Tier 0 retainer£2,500/mo · up to 1,500 doors · £45 per audit pack£2,500

Projected period total£2,500

Account and billing

Contract
Tier 0 · rolling monthly or annual prepaid at −15%
Invoicing
Base retainer in advance; metered usage and variable fees in arrears
Payment methods
Card and direct debit via Stripe; BACS on annual contracts
Cancellation
30 days written notice; data export available on request at any time
Data residency
eu-west by default; workspace records exportable as CSV from every desk

What is live on day one

  • LiveStatutory clock engineThe 24-hour make-safe countdown and 10 working day investigation limit run on workspace state and cannot be edited backwards on a ticket.
  • LiveHazard register + dispatch stagesTickets, stages, contractor assignment and every timestamp are held and exported from the workspace.
  • LiveDoor metering + audit pack feesDoors under management, ticket volume and audit pack fees price straight onto the projected invoice at your tier's rates.
  • At go-liveTwilio SMS cascadeTenant and contractor message bodies are composed and logged against the ticket now; carrier delivery and read receipts connect at go-live.
  • At go-liveContractor dispatch webhooksAssignment, acceptance windows and on-site stamps are recorded by the desk today; direct job-board callbacks attach when your contractors are onboarded.