Last updated: September 2026
1. Acceptance of Terms
These Terms of Service (“Terms”) are a binding agreement between you (“Customer”) and Modex Ventures operating Clara Desk (“Clara”, “we”, “us”). By joining the Clara invitation waitlist, creating an account, completing checkout, or using the Clara software desk, APIs, or related services (“Services”), you agree to these Terms. Clara is a separate product company within the Modex fleet with its own website at this domain path, commercial terms, and policies.
2. Subscription & Billing
Clara is sold as B2B / institutional software (or B2C where published on the product page). Pricing may include a base retainer, modular / subject / stage packs, metered overages, and add-ons. Unused optional modules or packs bill at £0 / $0. Annual prepaid plans may receive a published discount (typically 15%). No free trial unless explicitly stated on the Clara pricing surface. Payments are processed via Stripe or invoice as agreed.
3. No Refunds Policy
Except where required by law, fees are non-refundable once a billing period begins. Invitation priority does not guarantee deploy dates. Card-hold authorisations (if used) are not charges until you confirm a paid deploy.
4. API, Data & Acceptable Use
You may use Clara only for lawful business (or permitted consumer) purposes. You must not reverse engineer, abuse rate limits, upload unlawful content, or attempt to bypass metering or access controls. You are responsible for credentials, end-user notices, and data you connect to Clara.
5. Limitation of Liability
To the fullest extent permitted by law, Clara Desk and Modex Ventures are not liable for indirect, incidental, or consequential damages. Aggregate liability in any twelve-month period is limited to fees paid for Clara in that period. Clara is software infrastructure — not legal, medical, tax, or educational advice.
6. Intellectual Property
Clara, its trademarks, UI, models, documentation, and catalogues remain Modex Ventures /Clara Desk IP. You receive a limited, non-exclusive licence to use the Services during an active subscription.
7. Confidentiality & Privacy
Each party will protect confidential information. Personal data is processed under the Clara Privacy Policy at /legal/clara/privacy.
8. Termination
Either party may terminate per the order form or dashboard controls. On termination, access ends at period end unless earlier suspension for breach or non-payment. Export windows follow the Privacy Policy.
9. Governing Law
These Terms are governed by the laws of England and Wales. Courts of England and Wales have exclusive jurisdiction, except where mandatory consumer protections apply.
10. Contact
Legal notices for Clara Desk: legal@clara.modex.invalid (replace with production mailbox on go-live) · product site /clara · fleet /fleet.