Scott Vets

Project overview

Concept for a UK vet practice at Local level. Not a hospital group portal. Phone, hours, a booking ask, WhatsApp. Unsolicited. Live HTML not attached yet.

Date
2026
Location
UK

Design process

5 hours

Discovery

  • Call vs book
  • Hours
  • Emergencies
12 hours

Strategy

  • Thumb first
  • No portal
  • WhatsApp
32 hours

Solution

  • Home
  • Hours
  • Book

Initial concepts

Early UI concepts and visual explorations.

Call the practice
Opening hours
Emergency line
WhatsApp
Find us
Book a slot

The challenge

Local practices get the same five-page template as a group. Owners need a number that works with a thumb, not a patient portal they will never log into.

Working HTML for this concept is not attached yet. The case study is the record.

Scott VetsCall the practiceSat 09–12Book a slot

The impact

This is what Local looks like: sparse, phone-first, no CRM theatre. Case study until HTML is attached.

Responsive

Phone first, then the desk. Same type and colour, denser chrome on the larger frame.

Tech

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